The publicly accessible ground floor, facing the busy intersections of Lambton Quay and Bowen Street, is envisioned as a public service hub, featuring a public café and providing access to Parliament and select committee rooms.
Beyond the secure entry, a double-height atrium leads users to Level 1 — a generous meeting, conference, and breakout lounge intended for use by all public service agencies. Levels 4–21 comprise open-plan workspaces offering a range of workstation types, meeting rooms, collaborative zones, kitchen areas, and breakout furniture.
All work floors include quiet rooms and pods with adjustable lighting, catering to neurodivergent users.
Te Iho is the product of a design collaboration with mana whenua artists Len Hetet (Te Ātiawa, Ngāti Tūwharetoa, Ngāti Maniapoto, Ngāti Apa) and Manukorihi Winiata (Ngāti Raukawa, Te Ātiawa, Ngāti Awa, Ngāti Tūwharetoa).
This partnership has resulted in a strong cultural narrative and design outcomes that are reflective of significant kōrero tuku iho (histories, stories and traditions pertaining to the area). These same outcomes also support the exercising of tikanga Māori (traditional Māori practices).